facing the COVID-19 crisis

  •, before the crisis created by the spreading of the new coronavirus COVID-19, has taken some measures to ensure the supply of its basic services to the extremely poor population in rural communities in Peru, Mexico and Panama where it works.
  • We have also collaborated in the acquisition of sanitary protection material and other basic medical equipment with the Napo Health Network, in the Peruvian Amazonia where, even though the remoteness of this area, some COVID-19 cases has been detected and rapidly spread.
  • Additionally, we are distributing protection material and cleaning material to communities benefited with the EncASa programme in (Mexico), besides basic food and other products to one of those communities having difficulties due to the impossibility of supply with the close of the access to this locality.

At we are ensuring our electricity service delivery in extremely poor, rural communities in Cajamarca and Loreto (Peru), Oaxaca (Mexico) and Ngäbe-Buglé (Panama) as follows:

  • In Peru –Cajamarca and Loreto– and Panama, the fee collection and the cut of service have been postponed during the restrictions of activity and mobility.
  • In Cajamarca, interventions of local technicians keep going to solve faults, having the corresponding official permits and considering the existing restrictions and the necessary preventive measures.
  • In Loreto, in the Peruvian Amazonia, local entrepreneurs giving proximity services to the users –also considering restrictions and preventive measures– collaborate in ensuring the electricity basic service in these Amazonian communities.
  • These service conditions for the crisis have been spread with notices–through different channels, such as radio adverts and leaflets–, also including reminder about restrictions and governmental recommendations, as well as additional advices to avoid spreading and catching the virus in these remote locations.

In addition, in the Peruvian department of Ica, we have coordinated the resolution of a problem –arisen in the beginning of the emergency situation– in the existing water-to-well pumping facility in a community in the district of Chincha Baja, where we work with the municipality and the population to implement a pilot for improving the access to water and sanitation. Moreover, during the failure, we coordinated a provisional solution of drinking water distribution by means of a water tanker to ensure a reliable access to this basic service to the population.

Besides, in the Peruvian Amazonia, has collaborated with the Napo Health Network in the acquisition of sanitary protection materials, as well as other basic medical equipment, such as thermometers, stethoscopes, otoscopes or stretchers for this network with 14 health centres and the Santa Clotilde Hospital by the Napo river basin. We offer our electricity basic service with solar home systems to 3 centres and the hospital, which reduce the diesel consumption of their generators for power supply, allowing them savings and protecting their environment.

With this collaboration, supports the San Jose del Amazonas Apostolic Vicariate, whose representatives are worried about the cases of COVID-19 arisen in the area and their rapid spreading. The vicariate is in charge of the Napo health network, as well as other sanitary & educative centres, working within an area of 155,000 km2 in the department of Loreto, in a rural, border area in the Amazonas, Napo, Putumayo & Yavari rivers basins, where about 180,000 people live mainly in extreme poverty conditions.

Finally, in Mexico, we have guaranteed that the Oaxaca communities, where the families are still building systems under our monitoring, have the necessary materials to follow with the execution during the confinement reporting their advances and solving their doubts by phone, in order to have these appropriate systems as soon as possible. Up to now, during this period the communities have reported the finishing of 3 dry toilets and a significant advance of 7 additional ones, as well as of 1 rainwater catchment system and 2 improved cookstoves.

In Oaxaca, we have also distributed cleaning material and protection material, such as bleach, soap, gloves or masks, to 32 families living in extreme poverty (about 100 people) from 2 communities benefited with the EncASa programme in the Papaloapan region, where we have developed activities of sensitization about preventive measures facing the COVID-19 and we have provided notices with information related. In addition, at the request of one of those communities, we have distributed food and other basic products, with which about 50 people from Chinanteco ethnic group will alleviate the difficulties they have with the impossibility of supply due to the close of access to that locality.